FAQ's (Frequently Asked Questions)

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Frequently Asked Policy Questions
1.) Â How do I redeem free shipping? Â
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2.) Â What is your return policy? Â We want you to love your skincare. Â If you do not you have 45 days to return any product and we will cover the cost of return shipping. Â The simple details are here.Â
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Frequently Asked Product Questions:
1.) Â My skin is extremely sensitive. Â Are your products suitable for me? Â
Most likely, yes. Â We use concentrated ocean-derived actives. Â Occasionally the activity from these actives can be too much for very sensitive skin however it is a rare occurrence.
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2.) Â What is isotonic seawater?
Seawater that has the same salt and mineral concentration as cells in the body and human blood. Â Isotonic seawater has the perfect ratios of elements so it has a true affinity for skin tissues and dermal cells. Â
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3.)  Should I wash my face prior to using the Micro Pearl and Pumice Exfoliator?  Yes, our exfoliator does not contain surfactants so you will want to apply it to a cleansed face, once or twice per week.  Our Sea Clean is the perfect cleanser to use prior to exfoliation. Â
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